OUR MISSION

With Ariel Assist, you can expect:

• To be respected and safe – everyone deserves to feel heard, valued, and protected.
• Care with heart – we show kindness, empathy, and understanding.
• Honesty and integrity – we always do what’s right, even when no one is watching.
• Support from people who understand – we hire staff with lived experience who truly connect.
• Learning and growing together – we keep improving so we can give the best care possible.
• To be included in decisions – you choose how we support you and who is involved.
• Your choices respected – you decide what is best for your life.
• Your information kept private – we respect your confidentiality.
• Help to reach your goals – we support you to achieve what matters most.
• To take part in your community – the way you want, at your own pace.
• Clear answers – if something goes wrong, or you have questions or complaints.
• Services you can understand – information that is simple and easy to read.